Enhance your ability to openly address issues of conflict constructively
Managing conflict is important because high levels of negative conflict can cause employee disengagement, high turnover as well as decreased productivity.
This one day facilitation is ideally suited for teams or individuals and focuses on:
Recognizing and managing emotional triggers
Identifying the source of conflict
Understanding the perspective of others
Identifying solutions through active listening and openness
Participants will also have the opportunity to discuss case studies to explore how these concepts can be applied.